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the world's finest quality personalized jewelry

Luvona Website Accessibility Statement

This is an accessibility statement from Luvona.com, Inc.

Measures to support accessibility

Luvona.com, Inc takes the following measures to ensure accessibility of Luvona:

  • Include accessibility as part of our mission statement.
  • Assign clear accessibility goals and responsibilities.
  • Employ formal accessibility quality assurance methods.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Luvona is fully conformant with WCAG 2.1 level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.

Feedback

We welcome your feedback on the accessibility of Luvona. Please let us know if you encounter accessibility barriers on Luvona:

We try to respond to feedback within .

Technical specifications

Accessibility of Luvona relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of Luvona , there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for Luvona:

  1. Comments or product reviews from users may be limited by 3rd party apps.: Uploaded images by customers for review puposes may not have text alternatives. because We cannot ensure the quality of contributions by 3rd parties. We regularly scan our site and check for accessibility infractions, please report something we have missed so we can fix it immediately. Please report issues using our website live chat, call our phone number at 1-866-395-0410, or email sales@luvona.com.

Assessment approach

Luvona.com, Inc assessed the accessibility of Luvona by the following approaches:

  • Self-evaluation
  • Every month we manually scan our website using https://wave.webaim.org/ to find known errors and fix them as soon as possible.

accessibility FAQS

Of course we will. Luvona takes this topic very seriously, we'll be happy to help with personalized service through phone, email, or live chat.

We apologize for the error(s) and the inconvenience that it may have caused you. Kindly report these to us at sales@luvona.com or 1-866-395-0410 and we will get them fixed immediately.

Our sales professionals will work with you personally using whatever technology that you choose to communicate. We can provide live answers to your questions, provide images, and any other support material that you request.